Callvelo

SMS Consent

Effective date: June 10, 2026  ·  Last updated: June 20, 2026

Callvelo is operated by Shraiber Global LLC, a Washington limited liability company doing business as "Callvelo" ("Callvelo," "we," "us," or "our"). This page explains consent and messaging expectations for text messages sent by Callvelo and through subscriber-configured missed-call recovery workflows.

Subscriber Messaging Workflows

When a customer calls a Callvelo-subscribing business and the call goes unanswered, that caller has directly initiated contact with that business for service. Callvelo sends a single automated SMS reply from or on behalf of that same business to the same phone number that placed the call. The message continues the conversation the caller started by acknowledging the missed call and helping gather service details, scheduling needs, urgency, service address, or callback preferences. Receiving text messages is not required to obtain service; callers can be assisted by phone or by the business directly without receiving any SMS, and consent to receive texts is not a condition of any purchase or service.

No other opt-in mechanism (web form, keyword, or paper form) is used to enroll callers into this specific missed-call follow-up workflow, and Callvelo does not use purchased lists, scraped numbers, cold outreach, or third-party lead lists for this program. Recipients can decline at any time by replying STOP, and can request help by replying HELP. Message and data rates may apply, and message frequency is limited to the immediate follow-up exchange for the missed call, typically 1-3 messages unless the recipient continues the conversation. Callvelo does not sell or share recipient mobile numbers with third parties or affiliates for marketing purposes.

Example business-branded message:

Mike's Plumbing: Sorry we missed your call - what can we help with? Reply here and our assistant will get the details to our team. Reply STOP to opt out or HELP for help.

Message Types and Frequency

Messages may include responses to inquiries, missed-call follow-up, requested service or setup information, account updates, and customer support. Message frequency varies based on the interaction and business configuration.

Opt-Out and Help

Reply STOP at any time to opt out. After a STOP request, no further messages will be sent unless you opt back in through an approved method. Reply HELP for assistance or email support@callvelo.com.

Mobile Information

Callvelo does not sell, rent, trade, or share mobile phone numbers, SMS opt-in consent records, or text messaging data with third parties or affiliates for their own marketing, advertising, or promotional purposes. Information may be shared with service providers only as necessary to deliver requested messaging services.

Contact

Shraiber Global LLC d/b/a Callvelo
support@callvelo.com
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